Returns & Refunds
What is your return policy?
Nearly Newlywed offers a risk-free 5 day return policy on all of our items including new and used wedding dresses. If you wish to return a dress shipped within the contiguous United States, request a return within 5 days of receipt of your item(s) by visiting your account settings and selecting ‘Return’ on the item(s) you are sending back and following the instructions.
Returns are free for gifts and storefront items, and $50 for wedding gowns (per gown).
Nearly Newlywed will ask that you send photos of the dress condition (with a PDF guide of what we need) and then provide you a return shipping label to affix to the original packaging. You must ship within 48 hours after receiving the label. Returns that are posted for shipment after the 48 hour deadline will not be accommodated and will be considered a final, non-returnable sale.
Once the seller receives your return (in good order with no damage), you will receive a full refund of the sale price less the applicable return fees.
If an item is returned with damage, Nearly Newlywed will work with the buyer and seller to resolve the damage. If it is irreversible, the return request will not be honored.
Items marked as final sale or items purchased alongside a promotional code that specifies final sale, cannot be returned. Purchases shipped outside of the U.S. are Final Sale.