DELIVERY
Dresses shipped will arrive within 1-2 weeks after Nearly Newlywed works directly with your seller to confirm quality, condition and availability of your dress.
RETURNS
Nearly Newlywed offers a risk-free 5 day return policy on all of our items including new and used wedding dresses. If you wish to return a dress shipped within the contiguous United States, request a return within 5 calendar days of receipt of your item(s) by visiting your account settings and selecting ‘Return’ on the item(s) you are sending back and following the instructions.
Returns are free for gifts and storefront items, and $50 for wedding gowns (per gown).
Nearly Newlywed will ask that you send photos of the dress condition (with a PDF guide of what we need) and then provide you a return shipping label to affix to the original packaging. You must ship within 48 hours after receiving the label. Returns that are posted for shipment after the 48 hour deadline will not be accommodated and will be considered a final, non-returnable sale.
Once the seller receives your return (in good order with no damage), you will receive a full refund of the sale price less the applicable return fees.
If an item is returned with damage, Nearly Newlywed will work with the buyer and seller to resolve the damage. If it is irreversible, the return request will not be honored.
Items marked as final sale or items purchased alongside a promotional code that specifies final sale, cannot be returned. Purchases shipped outside of the U.S. are Final Sale.
Return FAQ
- Are all items eligible for returns?
- All items may be returned if shipped within the United States unless the item is marked as final sale or through the use of a final sale promotional code.
- What about international purchases?
- Purchases shipped outside of the U.S. are Final Sale.
- When will I be refunded?
- Your funds will be returned to your original form of payment within 5 days of receipt of the item by the seller, after the item has been inspected to ensure it is in the same condition as when originally sold. Nearly Newlywed will process and return funds within 5 days and additional time will be dependent upon payment method and processor.
If you have any additional questions about our policies and procedures, see our Terms & Conditions or send us an email at returns@nearlynewlywed.com
